Refund policy

Last updated: September 6, 2026

Our 30-Day Money-Back Guarantee

If you are not satisfied with your purchase for any reason, contact us within 30 days of your order date and we will refund you. That's the whole policy — we don't need you to justify the reason.

Give the product a fair trial first if you can. Most dogs need a 10-14 days of consistent daily feeding before you'll see what it does. But the guarantee is yours either way, and it applies even to a bottle you've opened and used.

How to Request a Refund

1. Email info@dazzlingdognutritionals.com within 30 days of your order date.
2. Include your order number and the name and email address used to place the order.
3. We'll confirm your refund by email, usually within one business day.

We may ask you to return the unused portion or dispose of it, depending on the situation. If we ask you to ship something back, we'll provide a prepaid label — you will never pay return shipping.

When You'll Get Your Money

Approved refunds are issued to the original payment method within 5 business days. Depending on your bank or card issuer, it can take another 5–10 business days to appear on your statement. We refund the full amount you paid for the product, including sales tax. Since all of our shipping is free, there is nothing withheld for shipping.

Subscriptions

The 90-day guarantee applies to subscription orders on the same terms.

To stop future shipments, cancel or skip in your account portal, or email info@dazzlingdognutritionals.com. Cancellation stops all future renewals; it does not by itself refund past charges.

If a renewal caught you by surprise, email us. We will refund the charge, and if the order has already shipped you do not need to return it.

To avoid being billed for the next shipment, cancel or skip at least 24 hours before your renewal date. Because we ship within 24 hours, an order already in process can't be pulled back — so if that happens, just tell us and we'll refund it.

Damaged, Defective, or Wrong Items

Email info@dazzlingdognutritionals.com with your order number and a photo of the item and packaging within 14 days of delivery. We'll send a replacement or refund you in full — your choice. No return needed.

Lost Packages

If your tracking stalls or your package never arrives, see our Shipping Policy or email us. We'll reship or refund.

Exchanges

The fastest way to swap products is to request a refund on the item you don't want and place a new order for the one you do.

Exceptions

The guarantee covers products purchased directly from dazzlingdognutritionals.com. Products bought from third-party sellers, resellers, or marketplaces must be returned through that seller under their policy. Free promotional items and gifts with purchase are not separately refundable. We reserve the right to decline repeated or abusive guarantee claims from the same customer or household.

Questions

Email info@dazzlingdognutritionals.com or use the contact form at dazzlingdognutritionals.com/pages/contact. A real person will answer, and we'd rather fix a problem than lose you over one.