Shipping policy
Last updated: September 6, 2026
Free Shipping on Every Order
Shipping is free on all orders. No minimum, no promo code, no exceptions — the price you see at checkout is the price you pay, plus applicable sales tax.
We Ship Within 24-48 Hours
Orders are processed and handed to the carrier within 24-48 hours of being placed. Orders placed on weekends or holidays go out on the next business day. During rare high-volume periods or supply delays we will let you know by email if processing takes longer.
Carrier
All orders ship via the United States Postal Service (USPS). Once your package leaves us, delivery timing is in USPS's hands.
Delivery Times
Typical USPS transit time within the continental United States is 5-8 business days after dispatch, depending on your distance from our fulfillment center. Alaska, Hawaii, Puerto Rico, and APO/FPO/DPO addresses may take longer.
Delivery estimates are not guarantees. Weather, carrier backlogs, and holiday volume can add time.
Tracking
You will receive a confirmation email when you order and a second email with a USPS tracking number when your package ships. Tracking can take up to 24 hours after dispatch to begin showing scans.
Where We Ship
We currently ship to addresses within the United States, including U.S. territories, P.O. boxes, and APO/FPO/DPO addresses. We do not ship internationally at this time.
Subscription Orders
Subscription shipments follow the same terms: free shipping, dispatched within 24 hours of the renewal charge, sent via USPS. You will receive an email before each renewal, and you can skip, reschedule, change the interval, or cancel from your account portal at any time. Because we ship so quickly, a shipment that has already been processed cannot be recalled — but every order is covered by our 90-day money-back guarantee.
Address Accuracy
Please double-check your shipping address at checkout. We ship to the address you provide. If a package is returned to us as undeliverable because of an incorrect or incomplete address, we will contact you and reship it once at no charge. If you catch a mistake, email info@dazzlingdognutritionals.com immediately — we may be able to correct it before the order is handed to USPS, but we cannot promise it given our 24-hour dispatch.
Lost, Delayed, or Damaged Packages
If tracking shows no movement for 7 business days, or your package arrives damaged, email info@dazzlingdognutritionals.com with your order number and, for damage, a photo. We will file a claim with USPS and reship or refund your order.
If tracking shows "delivered" but you cannot find the package, please check with your household and neighbors and look around the delivery area — USPS occasionally scans a parcel early. If it still has not turned up after 48 hours, contact us and we will make it right.
Risk of loss passes to you upon delivery by the carrier; that said, our practice is to reship or refund packages lost in transit, and every order is backed by our 90-day money-back guarantee.
Questions
Email info@dazzlingdognutritionals.com or use the contact form at dazzlingdognutritionals.com/pages/contact. We usually respond within one business day.